10000ft vs. Atlassian Jira

I think this program is pretty great for resource management but wish it included better project management. The ability to add tasks to projects would be really helpful. The expense features have not been usable at our company because they are not robust enough, and the reporting features get similar feedback

Incentivized

Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.

Incentivized

• Clear views
• Employees said it was easy to use
• They liked that it reflects changes immediately (or nearly immediately)

Incentivized

• As a developer, it is easy to create, track and manage tickets efficiently.
• Customizable issue types (eg: Bug, Task, Story, Epic) allow teams to categorize and priorizate work.
• Great text editor and markdown support for detailed issue descriptions.
• Assign issues to team members, set due dates and define priorities.
• Integration with Jenkins, GitHub and other CI/CD tools to automate builds and deployments.

Incentivized

• The only problem I have with 10000ft is that the design/UI has started to feel a little outdated.
• I would like to have pre-done integrations with other platforms.

Incentivized

• The interface is not intuitive to learn for new users
• JQL is similarly challenging for newbies
• It's possible to accidentally move issues from one sprint to another without realizing your mistake
• Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)

Incentivized

I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going

Incentivized

JIRA is highly integrated into our organization. Nearly every department uses it, and many have multiple JIRA projects set up to track different types of work. We rolled out JIRA in a staged manner, but it continued to be adopted by more and more people and departments because it continues to show results. I expect we will continue to renew our JIRA license for years to come

Incentivized

Atlassian Jira is relatively easy to use, but there are several ways to configure it, which can make it more complicated if you configure it incorrectly. Keeping the customizations and complexity limited to being the project would be suggested to ensure you don't lose in-built Atlassian Jira features, then change the configuration as you find things aren't meeting your exact needs.

Incentivized

Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.

Incentivized

Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good

Incentivized

They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.

Incentivized

I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.

Incentivized

Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own

Incentivized

One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.

Incentivized

Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.

Incentivized

Lower cost, easier interface, lower learning curve. More use it than past software b/c of these reasons. We use it now daily instead of as needed.

Incentivized

Jira is more feature-rich than Trello and also has better integration with other tools. Trello is a lot more focused on work tracking, while Jira can do a lot more than that. Both can also be combined, although they're often considered mutually exclusive alternatives—I've seen cases where companies choose to use either one or the other, but I haven't met an actual case of a company using both.

Incentivized

Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs

Incentivized

• Accurate forecasting.
• Source of truth.

Incentivized

• JIRA has increased the teams' productivity and efficiency; the sprint timelines have improved by 15-20%.
• JIRA's integration with tools like Bitbucket and Confluence has improved functional collaboration, leading to faster decision-making and issue resolution by approximately 10-15%.
• Additional functionality requires additional third-party plugins, which require additional costs; the requirements of these plugins increase the costs by approximately 15%.

Incentivized