Qingyuan "Ching" li
Qingyuan "Ching" li
Member for 6 years
9 ratings & reviews completed
Average rating:
Reputation: 80
| Title | Software implementation |
|---|---|
| Job Type | Professional |
| Department | Customer Service |
| Company | ThinkTech Software Inc. |
| Industry | Computer Software |
| Size | 10,001+ employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
NiCE CXone Mpower | ||
Zendesk Suite | 4 years | |
Atlassian Confluence | 1 year | |
Calabrio WFM | 1 year | |
LinkedIn Talent Hub | ||
HireRight | ||
Jira Align | 4 years | |
Microsoft Teams | 4 years | |
Skype for Business / Lync (discontinued) | 4 years | |
Microsoft 365 | 4 years |
Badges
Pundit- Call Center Workforce Optimization
Pundit- VoIP
Pundit- Contact Center
Pundit- Workforce Management
Pundit- Customer Engagement
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| NiCE CXone Mpower | Oct 7, 2020 | Read Review | |
| HireRight | Apr 23, 2021 | ||
| Teleopti WFM | Oct 15, 2020 |