Zoom offers fast, easy collaborative communications to anyone, anywhere at anytime.
October 17, 2019

Zoom offers fast, easy collaborative communications to anyone, anywhere at anytime.

Jeff Bornstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom

We are using Zoom all across our company in Zoom Rooms, in webinars, in meetings, and all other mobile collaborative communications. We are also using it embedded in other products for touch screen technology and interactive communications. We find it provides a smooth solution to all our audio and video communication needs.

Pros

  • It provides users with ease of use within their OS environment for direct communications.
  • It's very interactive between multiple users within the same meetings.
  • Zoom allows each user to customize their own Zoom interface the way they want to use it as a tool for audio, video, chat or Q&A submissions.

Cons

  • Sometimes video appears choppy or buffers with fast motion content.
  • I would like to see different custom layouts for content and live video in the recordings. It's hard to concentrate on a small video thumbnail image.
  • I would like to be able to pop-out the video or content windows separately and move around the desktop so I can work in other applications while joined in the Zoom event.
  • It's shown to be cost-effective for staff when traveling, no matter where or what OS is being used.
  • Zoom has easy to use collaborative tools for outlining technical diagrams and worksheets.
  • Quicker access to recordings after meetings so we can review while ideas are still fresh.
It is very easy to set up and use, and makes good use of collaborative functions for chat, video, content and archiving. They have clear and easy to use functions from the drop down menus or within the application window. Using it in webinars makes it easy to control users when presenting or just allowing them to speak out.

Zoom Workplace Feature Ratings

Cloud PBX ()
Not Rated
Call Management ()
Not Rated
Mobile apps ()
Not Rated
10.0
High quality audio
10
High quality video
10
10.0
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
10.0
Desktop sharing
10
10.0
Live chat
10
10.0
User authentication
10
Participant roles & permissions
10
Unified Communications Platform and Collaboration ()
Not Rated

Comments

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