Item: Zoom Workplace
Rating: 10
Author: Brian Chung

Overall Satisfaction with Zoom

Use Cases and Deployment Scope

Zoom is being used across our whole organization. As an organization that has campus staff all across the nation, Zoom has made it easier for coworkers to meet without needing to travel. We are able to meet with many people at once, whether that is through video or people calling in through phone - and it is super stable (unlike other video conferencing options out there).

Pros and Cons

Pros

Stable video conference calling for many people.
Ability to include people via phone call.
Screen sharing is really helpful.

Cons

Have a web feature for new people who join so they don't need to download the app first.
Other than that, I can't think of many other places of improvement - Zoom has been fantastic!

Return on Investment

It has made meetings for people not in the same area easier! It has saved us commute time.
It has made collaboration with many different coworkers easier.
It has created a more stable video conferencesexperience, which saves a lot of time!

Alternatives Considered

Google Hangouts, Slack and Skype

Zoom beats all the competition. From Google Hangouts to Slack to Skype, Zoom is the best! It is the most stable, has the most functions, and actually meets the needs of the organization. Currently, my company pays for Zoom, so I'm not sure how financially everything stacks up, but it's worth the cost!

Other Software Used

Upwork, Facebook for Business, G Suite

Likelihood to Recommend

Zoom is well suited for companies and organizations that need to meet with clients or coworkers on a consistent basis. In particular, a great feature of Zoom is if you have a very large group, you can break the group into smaller teams to have mini conversations and then bring back the entire group. It is less appropriate if you just need to do some video conferencing for fun. Zoom is also great if someone can't make a meeting because you can record your call.

Zoom Workplace Feature Ratings

Comments

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Zoom, that video conferencing app that beats the competition.

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