Great basic website designer!
Updated April 22, 2021
Great basic website designer!
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Wix
I use Wix as a training tool for the call center I work for. They can use it as a resource also to reference different aspects of how a call should go. Also, it has all of our call scripts and information that customers may inquire about. There are buttons for each question a customer may have, with the proper response for our agent to use.
Pros
- Wix makes it simple to set up a basic website in a matter of hours.
- They have a lot of options in the free version.
- It is super simple to create a website that is easy to use.
Cons
- There are some extra features that are not available in the free version.
- The user interface can use some improvement when it comes to the overall layout.
- They could also add to the tutorial library to help new developers further.
- It has helped provide more of a return by helping our agents be more efficient.
- There was no cost to set up the site to test with the agents.
- It has allowed us to handle more customer due to the site cutting down on call times.
The free version Wix offers seams to provide more features than the others. Overall, I would say it stacks up best if a customer is creating a basic website with limited functionality. It may not be the best solution for a customer looking for a more professional design, or with a lot of extra functions. I would definitely recommend customers to at least try out the free version to see how it stacks up for what they are building.
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