Item: Webex App
Rating: 10
Author: Verified User

Overall Satisfaction with Webex App

Use Cases and Deployment Scope

Webex App is used to communicate both internally as externally and provides an open way to chat and meet without re-signing in to different accounts.

Pros and Cons

Pros

Messaging and instant meetings
Seamless integration with room and personal video devices
Open and industry-standards based

Cons

Would be great to also control from the Webex App to also copy past Webex-based links to room devices

Return on Investment

It's easy to use and helps with hybrid work where employees do not need to meet in the office and can do so from anyplace

Microsoft Teams works well in organizations where everyone uses Microsoft Teams for messaging. Where there is acceptance for using multiple third-party tools for room systems, companies that are not ready for vendor locking and strategically choose open and pluggable platforms and services, choose Webex.

Support Rating

Easy access to support teams for all questions

Key Insights

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Usability

I really like the clean, intuitive interface and the openness for allowing any document and calendar tool I like.

Likelihood to Recommend

Webex App is a clean app and offers all communication needed: messaging, file sharing, meetings, calling. It's secure. It blends in perfectly with collaboration tools from Microsoft, Box, and Google. No lock-in.

Webex App Feature Ratings

Comments

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