Best in class software for physical and virtual infrastructure backup.
March 31, 2022

Best in class software for physical and virtual infrastructure backup.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Veeam Backup & Replication

Overall Satisfaction with Veeam Backup & Replication

We originally used backup exec. It was painful to use and didn't support the modern technologies we needed. We looked into backup solutions and found Veeam a good candidate. We use Veeam for backup of physical and virtual infrastructure (VMWare), We are a company spanning multiple sites, have a disaster recovery site managed via Veeam, and utilize cloud storage for off-site backups.

Pros

  • Veeam has built some very useful application-specific tools for recovering exchange server items, emails, etc.
  • Veeam is relatively simple to set up, but provides a lot of extended features should the need come one day. Features like replication and backup copy were not originally implemented in our project goals.
  • Support is outstanding, their SLAs are clearly outlined, and their engineers are easy to understand and their ticket opening flow is simple enough.

Cons

  • Veeam keeps us from updating our infrastructure as soon as an upgrade comes out. We usually have to wait for Veeam support. At one point that took several months for Veeam to support our version of ESXi.
  • The interface easily gets complicated, a lot of attention needs to be taken to schedule, and conflicts with other jobs.
  • Tape library support isn't well documented I feel. It's hard to find example configurations or best practices for my environment.

Do you think Veeam Data Platform delivers good value for the price?

Yes

Are you happy with Veeam Data Platform's feature set?

Yes

Did Veeam Data Platform live up to sales and marketing promises?

Yes

Did implementation of Veeam Data Platform go as expected?

Yes

Would you buy Veeam Data Platform again?

Yes

  • Significant reduction in time required to manage backups.
  • Significant reduction in time required to restore items from Exchange Server and Active Directory.
  • Savings on cost over Backup Exec.
Mainly Veeam is suited for the Backup of Physical and Virtual servers, whether that be ESXi/vSphere or Hyper-V. It supports multiple different types of storage like NAS/SMB/CIFS or NFS and direct storage. I feel tape library support was tacked on at the end and is somewhat lacking in terms of "ease of use". This is the only place Backup Exec had an edge.

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