Veeam - It Just Works!
February 03, 2021

Veeam - It Just Works!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Veeam Backup & Replication

Overall Satisfaction with Veeam Backup & Replication

It is being used across the entire organization for backups of complete VM's and file level backups. It backs up both VMware servers and Horizon Desktops. We also use the Office 365 backup product in conjunction with Backup & Replication.

Pros

  • Ease of install
  • Agentless
  • Ease of restore

Cons

  • Time to mount and restore could be quicker.
  • Never lost data. That is an extremely positive ROI.
I only have a scenario where it is well suited. We are a completely virtual enterprise. I am able to backup all of my servers and desktops at both full VM and file level. Setting up the backup and restoring are very simple.

Veeam Backup & Replication Support

It's great to know that when you call support you are going to get a knowledgeable person stationed in the USA.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We have premier support. We chose this because of the importance of have a trustworthy backup solution and the need for 24/7 support.
I have never received anything other than exceptional support.

Comments

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