My Veeam Backup & Replication
Software Version
Veeam Backup & Replication
Overall Satisfaction with Veeam Backup & Replication
VIP Technology Solutions Group is a managed service provider that offers outsourced IT to small and medium-sized businesses. Our customers rely on us to safely protect their data and one large part of that is backup, both onsite and offsite. We use Veeam to back up all customer data to an onsite NAS or server and then copy backups to our Veeam Cloud Connect repository in a secure datacenter offsite. Not only do we use Veeam for our customers but we also use it internally to back up all of our data both locally and remotely.
Pros
- Veeam does a very good job of backing up a large number of devices/VMs while spreading the load to not overwhelm any single server.
- Veeam employees are very active in the forums so some smaller problems can be fixed without needing to open a formal ticket.
- Very powerful automated backup testing and verification
- Good reporting using Veeam One. They help find potential future issues before they are able to happen.
Cons
- A lot of times, if there is an issue with a backup chain Veeam's tech support solution is to start a new one, meaning you've lost your data and are starting the chain over.
- Backup incrementals are often much larger than most of the competition that I've worked with. An incremental on a rarely used server may be 1-2GBs with Veeam whereas it would only be ~100MB with another backup solution.
- Built-in reporting is not very robust. To get good reports you have to install a separate Veeam One server.
- Veeam SureBackup has allowed us to save time by automating backup verification and testing. Veeam automatically creates a virtual machine and boots it from our backup data to verify that if we ever needed to do a full restore we would be able to. By automating this task it can save hundreds of hours that can be used on other tasks.
- We have had to invest in more backup storage than originally planned because Veeams incremental backups are larger than expected and backup consolidation is not very robust.
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