Item: ThoughtSpot
Rating: 6
Author: Jeffrey Di Santo-Ranney

Overall Satisfaction with ThoughtSpot

Usability

Very easy and friendly to users. The learning curve is steep but most employees do not need to use the advanced functionality to produce the reports that they want to create.

Use Cases and Deployment Scope

Being used to reduce ad hoc requests by allowing users to create dashboards with ease.

Pros and Cons

Pros

Easy for business users to use. The search functionality is simple and clear
Data loading is fairly simple when connecting to databases
A lot of display options for users to show their data in a desired format

Cons

On the backend data mapping can get very messy and needs to be constantly monitored
Importing an Excel or CSV file is not nearly as simple as it should be
More flexible graph options

Return on Investment

Reduces the amount of time the operations team needs to spend on ad hoc requests and work
Reduces the back and forth between business and operations in creating dashboards or reports, because the user can make it exactly as they want it
Teaches business teams the basics in developing dashboards so they can become more comfortable with how it works, making interaction with operations team smoother going forward

When business users have many simple ad hoc requests, ThoughtSpot is a wonderful tool to take over that work. Users themselves can make the graphs, tables, and dashboards with minimal operation team support due to the easy and friendly interface, and they can complete whatever dashboard they need to accomplish their goals.

ThoughtSpot Feature Ratings

Comments

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Useful for simple ad hoc reports