Splashtop is not that known in Mexico but is great!
March 07, 2022
Splashtop is not that known in Mexico but is great!

Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Remote Support
- Remote Access
Overall Satisfaction with Splashtop Enterprise
We use Splashtop as our main tool to provide remote support to our clients. Splashtop is essential to us because we use it to remotely access our client's computers to solve any issues that can be solved remotely. It has great features such as blocking screen and keyboard to the user, chat, notification that an agent has accessed their computer or it can be configured for the user to approve the access, so we can cover any client desire. The connection has been very stable over the years, obviously, as long as the internet on both sides is stable. Over the years Splashtop has been updating bringing more features, so today, the service is way better than the one we signed up for at the beginning. I would totally recommend Splashtop!
Pros
- Stable conection
- Block keyboard and screen feature
- Remote safe mode restart
- Remote streamer restart
- Remote restart
- Security
Cons
- File transfer some times doesn't work till connection is restarted
- Some teamates have experienced White screen feature doesn't always work
- Chat before connection
- It saves a lot of money
- Saves a lot of time over presential suport
Do you think Splashtop delivers good value for the price?
Yes
Are you happy with Splashtop's feature set?
Yes
Did Splashtop live up to sales and marketing promises?
Yes
Did implementation of Splashtop go as expected?
Yes
Would you buy Splashtop again?
Yes

Comments
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