Effective, Intuitive, Remote Access Solution

I selected Splashtop Enterprise to provide remote IT administrative support to my wife's business, a small mental health practice. I had previously used a Splashtop product for personal use and liked the simplicity and reliability of the product, so when I was evaluating remote connection options I decided to look at Splashtop Enterprise, TeamViewer, VNC, and several other products. I appreciated the ease of setting up the agent on employee workstations and was able to deploy a package through Microsoft Intune. The settings allowed me to lock down the agent as I desired, and I appreciated the use of 2FA, TLS/AES encryption, and the logging features of the web interface. Clients can be managed and accessed through a web interface or a software install, including remote patches, which are provided frequently. There are additional features that I have opted not to pay for, such as endpoint security, remote log viewing, etc. Connecting to clients has been rock solid and almost as if I was sitting in front of the remote computer. Having previous experience with TeamViewer, I did not feel that I was missing anything essential, and I feel that the licensing costs are very competitive.