Splashtop Enterprise - a Great product at a Reasonable Price | TrustRadius

Overall Satisfaction with Splashtop Enterprise

Use Cases and Deployment Scope

When the Pandemic hit, we needed to implement telehealth services in a short time period. On top of this, we needed to find a user-friendly remote access platform that allowed my clinical staff to access the EMR systems we use for charting while they service patients from/at remote locations in lieu of in-person, face-to-face services. Splashtop met those needs.

Pros and Cons

Pros

Quick remote desktop connections
Easy to use
Lack of any technical difficulties / problems

Cons

set up on a Mac is significantly more cumbersome than on a PC

Return on Investment

We are now able to render services remotely from home
Snow days that have closed the office, have NOT resulted in lost revenues

Support Rating

10

I've had NOTHING but great experiences with Splashtop support. Responses are fast, and the assistants are very knowledgeable about their products.

Products Replaced

Yes - TeamViewer - not as user friendly

Key Insights

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Other Software Used

Henry Schein TechCentral

Likelihood to Recommend

Good for customers looking for a dependable/trustworthy remote desktop connection, and one that's affordable to boot!

Comments

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