Good bang for the buck
February 15, 2022

Good bang for the buck

Geoffrey Linn | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Reseller

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

I have provided this product to my customers as a reseller so they are able to access their computers while at home as well as I have used it on numerous occasions for my clients requiring IT services via remote support

Pros

  • Fairly simple access for clients

Cons

  • When a client is sent an SOS request, make that download and installation Simpler for older customers
  • The price point is fairly reasonable compared to the lakes of TeamViewer, log me in, and fast support.
  • User interface is fairly simple as well
Disappointing part… All my support requests had to be handled via email and could take two days more to reply.
Yes - Replaced TeamViewer

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Splashtop go as expected?

I wasn't involved with the implementation phase

Would you buy Splashtop again?

Yes

Teatime my clients need remote support or anytime a business wants to be able to use their work computers remotely after hours

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