Item: Splashtop
Rating: 10
Author: Verified User

Overall Satisfaction with Splashtop

Use Cases and Deployment Scope

We use Splashtop to allow our on-call employees the ability to access our SCADA programs remotely to ensure faster response times, and provide them the crucial information needed when responding to alarms.

Pros and Cons

Pros

User friendly
Ability to access my office from anywhere

Cons

Registering a new device whenever someone gets a new phone is annoying, but I understand the importance

Return on Investment

It’s extremely low cost and it has definitely saved us plenty of overtime generating callbacks

Support Rating

Products Replaced

Yes

Key Insights

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Likelihood to Recommend

I have some employees who aren’t the most computer savvy and they can work this without any problems.

Comments

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Sakima Ng
(Vendor Representative) commented 2 years ago
Hello, thank you for taking the time to write a positive review on Splashtop. We're thrilled to hear that it has significantly improved your team's response times and provided crucial information when needed most. Having Splashtop be easy to use for our customer's is important to us and we're happy to hear that your employee's are having a difficulty-free experience. We're proud that Splashtop has proven to be a cost-effective solution to your remote access needs and your positive feedback on our security measures and overall satisfaction is invaluable. Thank you for recommending Splashtop! We hope to continue meeting your expectations and providing efficient remote access solutions in the future.

Affordable and user friendly

Modules Used