Very happy with Splashtop
March 05, 2024

Very happy with Splashtop

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop

Splashtop was rolled out to facilitate secure "in-office" work by remote staff. It's used by hybrid staff (almost the entire organization) on their at-home days. It allows for easy, multi-monitor access so that staff can remain equally productive regardless of location. It's more secure and easier to manage than the alternatives we looked into.

Pros

  • Secure remote access
  • Multi-monitor support
  • Ease of deployment

Cons

  • Remote access to audio (microphone and speakers) should be available in all plans.
  • Sales support is slow to respond at times.
  • Facilitates a very secure hybrid workforce model without purchasing extra hardware, allowing for office downsizing.
  • The TCO is very reasonable. Management costs are trivial.
The technical support team has been great. When we did a test deployment during evaluation, we found an odd problem with one piece of required software. A fix was provided almost immediately.
Yes - AnyDesk. We found it to be unstable.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

It's an ideal tool to support a hybrid work environment in which staff are not moving a system (probably a laptop) from home to work to home to work. Splashtop can be installed on a personal system, and one can have complete confidence that, in essence, the staff member is working on a company-owned computer for all tasks.

Comments

  • Sakima Ng | TrustRadius Reviewer
    Sakima Ng
    (Vendor Representative) commented 2 years ago
    Hello, Thank you for sharing your detailed review of Splashtop! We're thrilled to hear that Splashtop has significantly facilitated secure and productive remote work for your hybrid staff. We appreciate your constructive feedback regarding the remote access to audio and the sales support response times. Rest assured, we continuously strive to enhance our services based on user experiences. We're delighted that Splashtop has met your expectations and provided a smooth onboarding process. Thank you for choosing Splashtop and for your high recommendation.

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