Spiff Review
September 01, 2021

Spiff Review

Nathaniel Gopen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiff

We use Spiff to calculate commissions for our pre-sales and post-sales teams mainly - really anyone with commission structured compensation.

Pros

  • Accuracy.

Cons

  • Very much a new user so not much to add here.
  • Generally very accurate - less friction between ops and sales departments.
  • customizable and easy to understand user interface.
  • More transparency into calculations.
Frontend user interface is very simple - backend requires much more training.

Do you think Salesforce Spiff delivers good value for the price?

Yes

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Spiff go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Spiff again?

Yes

Spiff is great for customizing plans across different departments and making the front end of things very clear and easy to operate. The backend is somewhat more difficult - definitely requires training without prior coding knowledge - but Spiff University is pretty comprehensive and provides a lot of great resources.

Salesforce Spiff Feature Ratings

Sales ICM
9.5
Sales compensation plan creation
9
Complex sales crediting
Not Rated
Sales compensation process automation
10
Incentive auditing/regulation compliance
Not Rated
Sales compensation dashboards & forecasting
Not Rated
Incentive modeling
Not Rated
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated

Comments

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