Good and (hopefully) Heading Toward Great

I think it's great overall; so many things are easy to use. However, there is room for improvement. Navigating can be confusing at times - especially when it comes to domains, theming, live event courses and where certain settings live and what you can and can't do from each page.

The support team is great at Skilljar. Not perfect, but that can't be expected. Everyone I've worked with has been friendly, attentive, and fairly quick to respond/act. They also have a pretty sturdy set of Knowledge Base articles as well to self serve.

Skilljar Customer Education Software is an excellent customer education platform for small companies all the way up to enterprise level based on my experience. It's easy to get up to speed quickly with a basic platform, and it has opens for those who are skilled to really customize (hopefully this opens up even more in the future for those are skilled in web design). We primarily use it for external learning, but do know that many people also use it for internal enablement.