Best HCI solution? Look no farther than Scale Computing
October 05, 2018

Best HCI solution? Look no farther than Scale Computing

Brad Jurgensen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Scale Computing HC3

Scale Computing HC3 node cluster allowed our company to go from a rack of 10 servers to a 3 node redundant 100% virtualized server environment that is used for our entire organization. With an IT staff of one, the simplicity of setup and use and having 1 management console to administer all our virtualized servers has allowed our business to focus on process improvements.

Pros

  • Ease of management- 1 console to manage all virtualized servers. Console gives you detailed information regarding your virtualized environment which includes disk use, CPU usage, IOPS, and latency
  • Built-in replication- no additional cost to replicate to a similar scale cluster at a remote DR site. Also, availability to replicate to Google cloud for DR now as well.
  • Zero downtime- With a 3-node cluster any node failure automatically replicates any virtualized servers on that node to the remaining two nodes. Rolling upgrades to firmware for nodes means no downtime.
  • Additional resources- If resources (CPU, RAM, DISK) are running low on existing cluster it's really simple to add additional node(s) to increase resources.
  • Support- World class support. Chat functions to reach technicians quickly and most problems are resolved in a relative short amount of time. My average time to reach a support rep is usually less than 5 minutes.

Cons

  • Work with more vendors on a desktop virtualization solution.
You have many options to try and resolve any issue you may run across regarding the cluster. A customer portal opens up a knowledge base, access to a quick support chat with a support representative and many articles on how to run the cluster efficiently.

You also have the ability to open up a remote support tunnel to the cluster for an engineer to troubleshoot remotely any issues you may run across.

Access to support representatives is always a short time frame (even after hours) and with knowledgeable staff there is generally no escalation needed to resolve your issues.
  • Highly competitive price point per node compared to other competitors
  • No need to purchase additional VMWARE, Hyper-V licenses allowing us to allocate additional $$ towards other projects
  • Cost savings on annual maintenance contracts based the competitive pricing of the HC3 nodes.
Scale Computing is a highly recommended solution for SMB. If you are looking for an ideal solution to migrate to a virtualized environment without all the extra added costs this is what the HC3 is designed for.

Comments

More Reviews of Scale Computing Platform