Red Hat OpenShift
May 08, 2024

Red Hat OpenShift

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Red Hat OpenShift Platform Plus (self-managed)

Modules Used

  • OpenShift API Management

Overall Satisfaction with Red Hat OpenShift

We use on-prem and off-prem self-managed openshift clusters to host a variety of applications, ranging from APIs to workload processing, to internal site hosting. We started our containers journey to reduce the need for physical and virtual servers that oftentimes sit idle or underutilized. The platform also empowers our developers to fail fast and implement robust CI/CD patterns to quickly redeploy applications.

Pros

  • Machine Autoscaling helps prevent machine overload during peak times
  • Machine healthchecks are effective at replacing machines that are struggling
  • Robust configurations allowing workload segregation such as anti-affinity rules and taints
  • Red Hat OpenShift console is intuitive and easy to use

Cons

  • Upgrades can be stressful to watch - often cluster operators report that they are failing even though the upgrade is proceeding without issue.
  • Native observability is lacking. The canned dashboards are great, but to really dive into an issue, you need to be proficient in PromQL or have a third-party product installed for correlation.
  • It would be nice to be able to review logs for containers that have been removed, at least for a few hours after they're gone. Instead we have to rely on log aggregators to view historic details.
  • Positive: Reduction in physical and virtual machine footprint
  • Negative: Lack of native end to end o11y has caused a great deal of focus from our enterprise monitoring folks
  • Positive: OCP has allowed developers to have a quick and easy space to experiment
Applications are resilient when deployed properly. I did not give a 10 because there is a great deal of customer education on how to build a resilient application in Red Hat OpenShift. Even though we have a developer support organization that has established patterns and template, some developers decide to go on their own. When they run into an issue because they are out of scope of our standards, they always want to blame the platform.

Do you think Red Hat OpenShift delivers good value for the price?

Yes

Are you happy with Red Hat OpenShift's feature set?

Yes

Did Red Hat OpenShift live up to sales and marketing promises?

Yes

Did implementation of Red Hat OpenShift go as expected?

Yes

Would you buy Red Hat OpenShift again?

Yes

Red Hat OpenShift is an industry leader in containerization platforms. With market stability and excellent support, customers can be confident that they will have a reliable service for hosting their container workloads.

Red Hat OpenShift Feature Ratings

Platform-as-a-Service
8.3
Ease of building user interfaces
8
Scalability
10
Platform management overhead
7
Workflow engine capability
9
Platform access control
10
Services-enabled integration
9
Development environment creation
10
Development environment replication
10
Issue monitoring and notification
5
Issue recovery
6
Upgrades and platform fixes
7

Comments

  • Brianna Gault | TrustRadius Reviewer
    Brianna Gault
    (Vendor Representative) commented 2 years ago
    Hi there, thank you for taking the time to share your feedback on Red Hat OpenShift. We appreciate your feedback on how OpenShift has helped efficiently and effectively allowed your team to manage their applications. Your continued feedback is important to us. If you have any questions or additional thoughts to share, please reach out to us at experience-advocacy@redhat.com. Thanks, Red Hat Customer Experience & Advocacy Team

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