QuickBase is a solid platform
February 22, 2017

QuickBase is a solid platform

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBase

Quickbase is currently being used in multiple capacities, but mostly in use by our HR department. It helps our HR dept, with the on boarding and off boarding of employees so that assets are enabled and disabled as needed and on a timely basis. It also allows HR and managers to handle all vacation and time off requests in a simple manner where the end users can see and edit their requests as well as their approval status.

QuickBase is also used by all of our employees for time tracking. We've built a basic app which provides us with quick and detailed reports that we can then use to make sure work for clients is billed appropriately and stays within budget.

Pros

  • Very flexible. If you have a process that your business uses, odds are, quickbase can handle it.
  • Customization within apps. Quickbase allows for an app to be easily customized based on the user's role in the process. Permissions can be controlled on a granular basis.
  • Easy sharing across domains. Apps from another company can be shared with yours and vice-versa. This is important so time isn't wasted on developing an app that may already exist.

Cons

  • Cost is the biggest deterrent. But, all good things cost money.
  • The pricing plans aren't very clear about what they include. It is important to have calls with a rep to make sure everything is understood properly.
I am in the beginning phase of testing Salesforce out so I cannot offer a valid review just yet.
I have so far used QuickBase for a range of activities from time tracking, vacation and purchase requests/approvals, and equipment tracking and management. Most of my issues with Quickbase have been able to be resolved usually with UI tweaking or a quick support call.

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