Using Playvox is so good!
September 13, 2021

Using Playvox is so good!

Ellen Clara Chisté | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Playvox

The entire organization uses the platform. The "Continuous Improvement" sector uses the most, because they make the announcements, give the evaluations, the feedback, and post the awards for productivity. But we all use it, whether to visualize our average productivity or to consult the knowledge base. The platform is really great and I am very lucky to be able to use it in my daily life.

Pros

  • Knowledge base.
  • Quality stats.
  • Evaluations.
  • My stats.
  • Trainee dashboard.

Cons

  • Coaching.
  • Performance.
  • Disputes.
  • Easy viewing of features.
  • Organization of the tabs.
  • Easy understanding of features.

Do you think Playvox delivers good value for the price?

Yes

Are you happy with Playvox's feature set?

Yes

Did Playvox live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Playvox go as expected?

I wasn't involved with the implementation phase

Would you buy Playvox again?

Yes

To be honest, I haven't identified negative things at Playvox yet. Everything I use is really very functional. I have some difficulty finding some things, but nothing that prevents me from discovering them. After all, everything is very intuitive, even when I need to access tabs I've never used before, I can find and figure out how to get around. In addition, the platform colors are beautiful, not tiring to look at. My regards to the development team!

Comments

More Reviews of Playvox