Optimizely testing and personalisation for SaaS
July 25, 2023

Optimizely testing and personalisation for SaaS

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Optimizely Web Experimentation

I use Optimizely Web Experimentation and personalisation in the organisation to run A/B tests, multi-armed bandits, personalisation tests to segment users and target specific groups of users. I use this to improve conversion rates across the business in multiple areas. By using web experimentation, I and the wider team understand user behaviours and get an understanding of how people operate and interact with the website.

Pros

  • Running A/B tests without prior coding or HTML knowledge
  • Good user interface
  • User experience is easy to understand
  • Easy to decipher results

Cons

  • When it comes to test results, give an overview of wins / losses for multiple tests and pages
  • Recommendations for areas of improvement when results have not been conclusive
  • Positive ROI
  • Increased conversion rates
Optimizely Web Experimentation is highly scalable and flexible. The platform is designed to cater to the needs of multiple organisations, including large enterprises with multiple departments and sites. It allows me to run experiments on different websites and applications simultaneously, manage user traffic efficiently, and handle large volumes of data.
I love Optimizely Web Experimentation, although it can sometimes be a little clunky when previewing built tests and QA'ing tests. They could also improve on their redirects to minimise flicker.

Optimizely Web Experimentation Feature Ratings

7.5
a/b experiment testing
9
Split URL testing
7
Multivariate testing
7
Cross-browser testing
Not Rated
Mobile app testing
Not Rated
Test significance
7
Visual / WYSIWYG editor
Not Rated
Advanced code editor
Not Rated
Preview mode
7
Experiment scheduler
8
Dynamic experiment activation
Not Rated
Client-side tests
Not Rated
Server-side tests
Not Rated
Mutually exclusive tests
Not Rated
9.5
Standard visitor segmentation
10
Behavioral visitor segmentation
10
Traffic allocation control
10
Website personalization
8
5.8
Form fill analysis
7
Goal tracking
7
Test reporting
3
CSV export
6
Platform Integration Features ()
Not Rated

Comments

  • Emma Davis | TrustRadius Reviewer
    Emma Davis
    (Vendor Representative) commented 3 years ago
    Hi There, Thanks for leaving us a review for Optimizely Web Experimentation! It’s great to hear that our platform is helping your team gather deeper insights on your website’s audience, so that you can create more meaningful digital experiences for your visitors. We also appreciate your specific insights on how we could improve. We ask that you also share these with your Customer Success Manager so they can action on your insights.

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