Reliable, cross functional platform with a bit of a learning curve
August 15, 2023

Reliable, cross functional platform with a bit of a learning curve

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

Before Monday.com, the company used scattered checklists and messaging channels to track deadlines, task completion, and communicate about roadblocks on projects. We used trackers and reports across dozens of platforms and spent hours each week reconciling them and migrating details from one place to another. We used monday.com to store, track, and communicate about data of all kinds across the company - everything from customer contact information to sales data to product delivery timelines and team onboarding.

Pros

  • Task management
  • Easy team communication about projects
  • Tracking multifaceted projects

Cons

  • permissions and sharing can be confusing
  • formula columns are limited
  • Time savings
  • Increased productivity
  • Improved team communication
  • Reduced costs from other platforms
For teams new to project management systems, there seems to be a bit of a learning curve. For many, it does not seem to be intuitive. After a bit of coaching and practice, all were able to effectively adopt the platform and use it as intended. The most basic features are easily adoptable but using Monday.com to its full capacity requires some time to get adjusted.
I have never used customer support.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Monday.com is a great platform for managing details on multi-faced and/or collaborative projects - especially those with lots of moving pieces. It's great for tracking processes across several stages and/or contributors. For many, there is often a bit of learning curve with implementing the most valuable features so I recommend adopting the platform when you have the bandwidth for learning it or can work with someone who knows the platform well. Once established, Monday.com can simplify workflows and allow teams to spend more time on their tasks & projects instead of having multiple systems & platforms consuming bandwidth.

monday.com Feature Ratings

Project Management
7.5
Task Management
10
Resource Management
8
Gantt Charts
8
Scheduling
7
Workflow Automation
9
Team Collaboration
10
Support for Agile Methodology
8
Document Management
8
Email integration
6
Mobile Access
3
Timesheet Tracking
5
Change request and Case Management
8
Budget and Expense Management
8
Professional Services Automation
7.5
Quotes/estimates
7
Project & financial reporting
8
Integration with accounting software
Not Rated

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