Item: monday.com
Rating: 10
Author: Ian Rumpp

Overall Satisfaction with monday.com

Return on Investment

Client Billing Hours
Internal Team Efficiencies
Client and Sales Forecasting

Use Cases and Deployment Scope

We use it across the whole organization for project management, client management, content development, sales prospecting, team task management, individual task management, and a variety of other scenarios.

Pros and Cons

Pros

Inter Org Communication
Project Management Tracking
External Form Tracking

Cons

Dashboard Organization
Customizable Column Fields
Notification Automation
Integration Seamlessness

Usability

I love the ease of everything, the workspace and dashboard can be cluttered at times, it's good that there is a "Favorites" section so you can keep the main boards front and center. I think the overall workspace management could be visually more appealing, or have more tutorials about how to best visualize all your different spaces and boards.

Support Rating

No issues, whenever we've had questions they are answered effectively and quickly. They have a great library of resources that we can reference when setting up new boards or integrations as well.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

I recommend it for everything related to project management and tracking of tasks etc. It could use some upgrades in the sales/marketing CRM sector.

monday.com Feature Ratings

Comments

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Great Product for Project Management and Marketing Organization