Item: Miro
Rating: 10
Author: Clifton Smith, MBA, CPA

Overall Satisfaction with Miro

Use Cases and Deployment Scope

We use Miro for interactive research, note taking, course ideation, project management and course module creation. It's the central point and beginning point of any new idea or project. We've also used it to plan out our year in advance, and be a central hub for an interactive view of multiple documents on Google Drive.

Pros and Cons

Pros

Infinite whiteboard allows creativity for linear and non-linear thinkers
Ability to create timed sessions for modules or remote facilitation
Collaborative tools for real time creation

Cons

Load speed could be drastically improved for opening the board on app and web browser
Search functionality for various boards can be improved
Export function can be upgraded beyond simple export range
Spreadsheet functionality is really poor

Return on Investment

Allowed us to create an MVP of a course in a weekend off-site
Reduced the constant searching for the best software to start with, we just know, start in Miro and then based on what's needed we can grow from there, this improved productivity and initial inertia
Allowed us to mock up proposals on the spot in sales calls leading to 15% sales bump

Implementation Rating

So many ways to use Miro, it'd be good to have a basic training for users to do before starting. We're finding there's a vast split amongst our users, some use all the time, and some avoid it heavily. Finding ways to personalize the onboarding experience will be key. Maybe even just an "onboarding template" they can be walked through. It would be good to also have a central management of activity and notifications of when people log-in and work on things.

Ease of Integration

We have it integrate with basic functionality of embedding websites and documents. The integrations we need aren't quite there. Maybe there've been some updates with them, but when we looked at it we saw what was there and what wasn't and created our SOPs around it. It's hard to have what everyone wants integrated into a software and so we understand the challenge and work around it.

Collaboration

It's the central source of truth. So whether it's working with those in Europe, on the East or West Coast or Canada, it makes things easy to get started on new projects. I'd say the challenge has been driving the projects to completion once ideated through Miro. And so its been important for other tools to help with that part. We started about 10 different project this year through Miro and the boards are constantly re-referenced at each stage.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Other Software Used

Canva, Google Workspace

Likelihood to Recommend

It is great for ideation, collaboration, visual display of information. It's great as a central source of truth as well as agendas, meetings, and project ideation. It's not suited for spreadsheet-like execution of projects, calculations, pro formas, etc. Its robustness can cause overwhelm for new users, especially with highly detailed boards. Its design functionality acts as a perfect first step, but going to something like Canva is more suited for final graphics and presentations.

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