Evangelical about Miro
July 15, 2024
Evangelical about Miro
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Miro
I work in business analysis and change, and I live in Miro.
I use it for almost anything because quick, accessible and visual communication is such an important part of success in BA and change.
I've found it particularly useful in bringing information out of people in an informal and comfortable way: when I'm interviewing stakeholders about their work or their pain points, I can use sticky notes in Miro to quickly capture what's being said in a way that allows people to track what I'm writing down. Then, instead of having to snap a photo then carefully peel real-life stickies off a wall (though there is an 'import stickies' function in Miro!), I can just immediately start analysing, tagging and affinity grouping my findings right there in Miro.
I really do use Miro every day - today I'm using it to bring together a high-level Gantt chart to align a few different teams on an early draft of a project plan. Yesterday I used it to bring some ideas together for an article. Most often I use it to create quick, lo-fi sketches of ideas and analogies to help people understand what I'm saying.
I use it for almost anything because quick, accessible and visual communication is such an important part of success in BA and change.
I've found it particularly useful in bringing information out of people in an informal and comfortable way: when I'm interviewing stakeholders about their work or their pain points, I can use sticky notes in Miro to quickly capture what's being said in a way that allows people to track what I'm writing down. Then, instead of having to snap a photo then carefully peel real-life stickies off a wall (though there is an 'import stickies' function in Miro!), I can just immediately start analysing, tagging and affinity grouping my findings right there in Miro.
I really do use Miro every day - today I'm using it to bring together a high-level Gantt chart to align a few different teams on an early draft of a project plan. Yesterday I used it to bring some ideas together for an article. Most often I use it to create quick, lo-fi sketches of ideas and analogies to help people understand what I'm saying.
Pros
- Visual communication: bringing images, diagrams, emojis together quickly to sketch out what you want to get across. From lo-fi to presentation quality.
- Interactive workshops: it gives participants the space to achieve what they need to, and there are features like 'private mode' that mean you can hide what participants are writing and really recreate some of the benefits of in-person workshops online.
- Talk tracks: the ability to record a presentation right in Miro and guide someone around a board - this is a game changer for busy or non-co-located teams.
Cons
- I use Miro's diagramming a lot for processes, and think the shape libraries are great, but they can still be fiddly. If Miro can continue to improve on this, it'll be even better.
- Version control could be better: Miro is perfect for creating content, but less so for 'storing' it in a way that I can be confident it'll be tracked and not changed.
- It can sometimes be overwhelming for new users - I think Miro does a lot with training to address this but, as the product evolves and becomes even more powerful, it gets even more daunting for a novice to engage with.
- Miro unlocked remote collaboration at one organisation I used it in. Previously, people wouldn't attend a workshop or co-creation meeting remotely, and it meant that they were difficult to schedule or that people would join the workshop unhappy that they'd had to travel into the office. By providing a space that really does allow for simultaneous and asynchronous working, Miro changed this aspect of the working culture.
- Analysis of outputs takes less time and is higher quality thanks to us adopting Miro as the tool for this. Manual tasks like typing up stickies, creating spreadsheets for tracking comments and assigning themes are all in the past - this makes for quicker synthesis of insights into improvements and features.
- It's generally improved communication between teams, which is often the root cause of many problems. By having a space people can keep updated on what they're doing, with little effort, teams have visibility of activity and can work together more effectively.
Miro has helped hugely with this. Collaboration between teams who weren't co-located used to be really difficult, especially if we were on different time zones. There are still some barriers, but the asynchronous working features that Miro has - especially the talk track, when embraced with an open mind - can really knock down those barriers.
I can build a part of a board and leave notes or a short recording letting people know my thinking and it's as close to sitting and talking to a colleague as you can get considering different time zones and locations.
I can build a part of a board and leave notes or a short recording letting people know my thinking and it's as close to sitting and talking to a colleague as you can get considering different time zones and locations.
Do you think Miro delivers good value for the price?
Yes
Are you happy with Miro's feature set?
Yes
Did Miro live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Miro go as expected?
I wasn't involved with the implementation phase
Would you buy Miro again?
Yes
Comments
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