Lucidspark - A new yet impactful project planning and brainstorming platform
November 26, 2021

Lucidspark - A new yet impactful project planning and brainstorming platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidspark

Lucidspark is being widely used by a number of teams in the companies. Whenever we have to run a project or map process, we use tools like Lucidchart and Lucidspark. This is a great alternative to some of the other companies such as Miro, Mural, etc. The predeveloped templates prove to be quite useful with our process improvement workshops to brainstorm and collaborate.

Pros

  • Collaboration.
  • Project Planning.
  • Brainstroming Solutions.

Cons

  • More Templates are required.
  • Cover all Design Thinking techniques templates.
  • It's buggy, sometimes response time is way long and doesn't load.
  • Meeting effectiveness.
  • Effective brainstorming.
  • Better planning.
Lucidchart is a great addition to the existing Lucidchart site. There are a number of templates that are quite helpful for GB projects, qualitative data analysis, etc. I felt that some of the design thinking tools have not been included such as rose, buds, and thorns. Do not think that this is a problem, but its competitors are providing a lot more templates and options and it would be great if Lucidspark adopts all methodologies and provides templates for them as well.
Lucidspark support has been great. The customer success team is quite approachable and in fact, they reach out proactively to help answer any questions you might have. They have followed up timely to ensure the issues are resolved. Honestly, they have a great support team who are quite patient and helpful.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

  • Miro and MURAL (formerly Mural.ly)
Miro, MURAL (formerly Mural.ly), ClickUp, Conceptboard
We have recently used Lucidchart & Lucidspark combination for process mapping, creating customer journey mapping, service blueprint, project planning, and brainstorming for six sigma GB projects. We have also utilized this for cross-functional collaboration to generate ideas for process improvement and change management. The only drawback is buggy UI, most of the time it works like a charm, but sometimes it just surprises us with a long loading time and link to doc not working.

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