Decent, especially if you are already in that ecosystem
October 29, 2021

Decent, especially if you are already in that ecosystem

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidspark

We tried LucidSpark on a trial basis to see how it stacks up against other competitors. It performed well, as far as the free trial goes. We were not prepared to unlock the "Pro" trial and unlock the various additional features like voting but we did enjoy the tool as far as drawing and collaborating go. The experience of sharing a drawing was seamless and it worked like a polished product. We did not end up adopting LucidSpark as our solution due to us being closely aligned and already having other products from a competitor, but if we were starting from scratch with implementing an online white-boarding solution then LucidSpark would certainly be a top contender.

Pros

  • Bug-free.
  • Intuitive.
  • Responsive.

Cons

  • Pricing.
  • Differentiation from competitors.
  • Helped make a decision for internal planning processes via brainstorming.
It's easy to get going but I subtracted points for having a fairly busy UI that's heavy on icons. It's sometimes unclear which button to click to get a specific feature of which there are many. Having text would certainly help in some places because certain concepts are hard to express in pictorial form, especially when the icons are greyscaled.
I did not use support at all.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

No

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

No

Quick meetings where you need to draw something out with colleagues to explain how something works or do some planning is great with LucidSpark. Particularly, using the little sticky notes to brainstorm ideas and move them around between various states is fantastic. Long-living documents are less suitable. There is a difficulty in getting around once the document is larger and harder to navigate.

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