Item: Khoros Communities
Rating: 7
Author: Verified User

Overall Satisfaction with Khoros Communities

Use Cases and Deployment Scope

We used Khoros Communities for Social marketing in our organization. It made it easier to measure social campaigns by utilizing this platform versus others we have explored in the past. Khoros Communities made it easier to work with multiple people and multiple teams while building the projects and helps collaborations work more efficiently.

Pros and Cons

Pros

Collaboration
tracking campaigns/polls
easy content approval

Cons

Glitchy on some platforms
limited on IG

Return on Investment

Easy to see usuage/activity
great for collabs

Scalability

I think I would give Khoros an overall 7, while there were things we really liked about it. I also saw things that just did not work well for us. We like using iG but it was not the friendliest in using it on that platform. Sometimes the software would glitch or lag which is not helpful during high critical moments.

Other Software Used

InfoZoom, Emerge, Honeywell Mobility Edge Platform, w2bill Dunning

Key Insights

Do you think Khoros Communities delivers good value for the price?

Not sure

Are you happy with Khoros Communities's feature set?

Did Khoros Communities live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Khoros Communities go as expected?

Would you buy Khoros Communities again?

Likelihood to Recommend

I only tried Khoros Communities briefly and from what I remember, it was relatively easy to navigate and use. It helped while collaborating with other departments for social media campaigns. I liked that you can see what each dept is working on. Kohros is probably best suited for larger companies and not smaller ones so much.

Comments

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From a user standpoint