Easy peasy 401(k) service
November 23, 2022

Easy peasy 401(k) service

Kmel Grewal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Human Interest

We use Human Interest for all our 401(k) needs. We needed a company that was full service and Human Interest is exactly that.

Pros

  • 401(k) needs
  • Online access to employee accounts

Cons

  • Customer service
Human Interest has been simple and easy.

Do you think Human Interest delivers good value for the price?

Yes

Are you happy with Human Interest's feature set?

Yes

Did Human Interest live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Human Interest go as expected?

Yes

Would you buy Human Interest again?

Yes

I think Human Interest is great but the customer service is not that good. As a business, we want responses fast, but sometimes it takes weeks.

Comments

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