Satisfied User
July 08, 2024

Satisfied User

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gusto

Gusto is used in my workplace as a way of tracking time, benefits, and managing payroll. I use it mainly to track time and view benefits.

Pros

  • Ease of Access (user-friendly)
  • Easy to receive support or find support resources
  • Clear communication of actions via email or otherwise

Cons

  • Sometimes, the time tracking when inserting time can be glitchy and I have to redo a couple times before it saves.
  • Easy to allocate money for savings
Very user-friendly. Easy to navigate both website and app. Clear categories which lessen the chance for confusion, simple and efficient design.

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gusto go as expected?

I wasn't involved with the implementation phase

Would you buy Gusto again?

Yes

Well suited for small-medium sized business, particularly private practices. Perhaps not as well suited for businesses of more than 40-50 employees.

Gusto Feature Ratings

Pay calculation
8
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
5

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