Item: Gusto
Rating: 9
Author: Lauren Burton

Overall Satisfaction with Gusto

Use Cases and Deployment Scope

We use Gusto to clock in and clock out of our shift. We also use Gusto to request time off (paid or unpaid) Gusto tells us how much money we made in our pay period and what day we're getting paid. There's an optional way to get paid 2 days earlier with Gusto.

Pros and Cons

Pros

It's easy to use and understand
It handles security well (biometrics and 2fa with google authenticator)
Tracking how much time has been worked and automatically telling you how much paid time off you have

Cons

I wish there was a way I could automatically clock in. It's hard to only have a 60 second gap where I can clock in "on time" without making edits
There used to be a problem with loading data but it seems like it has since been resolved
Signing up initially was a bit tricky and not as intuitive

Return on Investment

Gusto hasn't impacted my business objectives

Usability

It's very intuitive and easy to understand what you're doing. There's only a few parts within the app specifically that is a little less intuitive but the rest of the app makes up for it. I wish there was some sort of training or tutorial that was given when first login but it's been easy enough to understand.

Key Insights

Do you think Gusto delivers good value for the price?

Yes

Are you happy with Gusto's feature set?

Yes

Did Gusto live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gusto go as expected?

I wasn't involved with the implementation phase

Would you buy Gusto again?

Yes

Other Software Used

Slack, MongoDB, ClickUp

Likelihood to Recommend

My employer uses Gusto to track our time and to keep track of who is off. Gusto has a feature that can let you be paid early which is great. I like how easy it is to take time off requests and how easy it is to see how much paid time off you have earned. You're able to edit your clock in and clock out, which is nice. Gusto is one of the best apps on the market for employee time tracking. They have biometrics enabled and 2fa with the google authenticator app, which is great security-wise.

Gusto Feature Ratings

Comments

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My Experience with Gusto