East of west gong is the best
November 01, 2023

East of west gong is the best

Pooja Dinani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

Review my calls. Listen in and get updates on my previous calls, work on my shortcomings, learn from others, take pointers and share it with others if the calls went well. And review the calls after years as well. This is such a useful tool. Most recommended to everyone in the industry

Pros

  • Call overview
  • Records everything
  • Reporting
  • Focus on goals
  • Objective

Cons

  • More detailing on important pointers
  • More numbers discussed
  • No fillers
  • Time management
  • Information Gathering
  • Risk Anaysis
  • Assessment
i use it so often to evaluate my performance, it saves time as well as I am not worried about taking pointers. I know if I did not listen to anything I can go and review it later. Both parties can be held accountable and this ethics compliance is a major issue sometimes
Well the company selected gong. And my team members recommended gong over all the other tools they used in the past. This is a game changer. The tool captures all important pointers which can be evaluated in the future when needed. Fantastic tool and great use of it that leads to effective communication

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

Yes

Would you buy Gong again?

Yes

When it is a service related it’s useful but if it has some information that need not be recorded it’s a waste of time to re listen to everything when just a few important points can be read quickly. Like engineering industry. Service industry it’s mostly used. Telecom, insurance, retail

Comments

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