Gainsight PX
June 01, 2025

Gainsight PX

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gainsight PX

We use it to launch in app engagements with in our products. We also use it to link to other resources we have internally for our customers.

Pros

  • Surveys and data on that
  • In app engagements
  • Flexibility

Cons

  • Can be challenging to find the right item in PX to adjust the engagement in the application
  • We are still working on showing the ROI
It is fairly easy to use and learn

Do you think Gainsight PX delivers good value for the price?

Yes

Are you happy with Gainsight PX's feature set?

Yes

Did Gainsight PX live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gainsight PX go as expected?

I wasn't involved with the implementation phase

Would you buy Gainsight PX again?

Yes

It makes information and engagements easy for our customers to be right at their fingertips in the application.

Comments

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