Item: Exclaimer
Rating: 7
Author: Verified User

Overall Satisfaction with Exclaimer

Use Cases and Deployment Scope

We use exclaimer to handle our franchise business signatures, both at a head office level and store level. It enables us to update staff signature details seamlessly from the one touch point, and without hassle.

Pros and Cons

Pros

Keeps email signatures updated
Supports staff with their correct contact details in their signature
Removes the requirement for staff to create their own signatures

Cons

WYSIWYG signature needs an update - its rather clunky
Support for shared email inboxes

Return on Investment

increased brand awareness
greater brand compliance
saves time in updating signatures

Flexibility

n/a

Key Insights

Do you think Exclaimer delivers good value for the price?

Yes

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

Yes

Did implementation of Exclaimer go as expected?

Yes

Would you buy Exclaimer again?

Yes

Likelihood to Recommend

It is well suited for a business that has numerous employees that need to use the same signature template

Using Exclaimer

Usability

It can be a little clunky with installation on both the server and local level, but once installed and set up, it works well.

Comments

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Jacob Spencer-Fry
(Vendor Representative) commented 4 years ago
Hi there, Thank you for your feedback! We are delighted that you have had a good experience with us. We are sorry to hear that you aren't happy with support for shared email inboxes. We take all feedback we receive very seriously and this will be used to improve what we offer as a business. Thank you again for your review and we look forward to hearing from you soon! Best wishes, Exclaimer

Great software to handle signatures across a large business

Software Version