e-automate Review
November 26, 2024

e-automate Review

Dean Botelho | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with e-automate

It covers our day-to-day operations. Basically it's a complete ERP between accounting, payable, ordering, sales orders, covers everything we need.

Pros

  • There's a utility called eAgent, which actually helps automate a lot of processes that we don't have to have people manually do one-on-one.

Cons

  • Some of the contract management. That's about all I have right now on that.
  • It's been positive in the fact that now that we can integrate our meters into our billing console, it's easier to build the customers. We don't have to spend as much time getting the meters collecting meters, so I know they use FTA, but I'm using a Kiera solution where all the meters automatically get imported and I basically walk in the office in the morning, invoice the customers and it's already automated.
This is the only thing we've used.

Do you think e-automate delivers good value for the price?

Yes

Are you happy with e-automate's feature set?

Yes

Did e-automate live up to sales and marketing promises?

Yes

Did implementation of e-automate go as expected?

Yes

Would you buy e-automate again?

Yes

I find no negatives on the product. It's well suited where you create the sales order, you can basically link that to a purchase order, receive the purchase order, goes into the sales order to process the order to put it out to the customer is very easy.

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