Item: Diligent Boards
Rating: 9
Author: Verified User

Overall Satisfaction with Diligent Boards

Use Cases and Deployment Scope

I use it to post documents that need Board approval, and I use it to post quarterly Board meeting material. We also publish a monthly board report that is distributed for all board members. It is also used for networking between board members and for their use of organizing between board meetings.

Pros and Cons

Pros

Ease of building books
Security features
Support

Cons

Resource Center needs some work
I would like to see additional resources for different types of applications
I would like to have a better guide on using Diligent for new users

Most Important Features

Ease of use
Confidential
Secure

Return on Investment

positive- saves time
positive- better communication
positive- allow for remote approval

Support Rating

I give Diligent this high rating because I always get prompt replies with accurate information 24/7 support. If the person I reach out to does not know the answer they will connect me with the support person who does or they will call me back with the answer to my issue

Key Insights

Do you think Diligent Boards delivers good value for the price?

Yes

Are you happy with Diligent Boards's feature set?

Yes

Did Diligent Boards live up to sales and marketing promises?

Yes

Did implementation of Diligent Boards go as expected?

Yes

Would you buy Diligent Boards again?

Yes

Other Software Used

SAP Access Control, Access People HR Suite

Likelihood to Recommend

Our board members are spread across the United States. Using a secure program like Diligent allows us to publish critical often confidential information that all board members are able to access in a timely manner, and vote on items that require additional authority to move forward with a project or purchase.

Comments

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Diligent gives me the confidence to post Secure documents with a user friendly platform