Honesty is the best policy, I have a no nonsense perspective : )

My Customer Success Director, one word. Phenomenal! outstanding efforts and support. 10/ 10

Diligent Support Desk - Lacking. Needs improvement in areas like efficacy, professionalism, and the ability to provide more in depth explanation sooner, rather than having to check with a peer. These representatives answering the support calls are the first point of contact at times and need to remember the titan of an industry trailblazer they work for and the audience they support.

Boards is a fine tuned product that provides an in depth, user friendly experience to many levels of user technical aptitude. From people who claim they barely know how to use a computer, to those who are fluent in the ways of tech, Boards allows for a streamlined and polished environment for our users to do what they need to. However, having been asked whether Boards will go in the direction of multimedia capabilities like housing video content, for me, Boards would not be an ideal solution. It is already refined to a point where few if at all front end adjustments are required.