Item: HID DigitalPersona
Rating: 10
Author: Tres Coker

Overall Satisfaction with HID DigitalPersona (formerly Crossmatch)

Use Cases and Deployment Scope

We currently use DigitalPersona for biometrics, single sign-on, Multi-Factor Authentication, and password management. Their product allows our users to sign on to their computer and applications using their fingerprint. Their product allowed us as an information technology [company] to force our users to use stronger passwords (fourteen character passwords) and allowed us to use a centralized password management application. With DigitalPersona our organization now has more secure passwords, easier access to applications, and a password management solution.

Pros and Cons

Pros

Application / AD Integration
Simplicity of application
Their solution solves multiple problems
Easy Upgrades

Cons

Implementation is difficult, this is more to due to the applications than DigitalPersona. (all applications are not created equal)
Native Two-Factor support (client less two factor support)
Laptop biometrics support

Return on Investment

Users love it
Users are more productive
Our organization is more secure

Alternatives Considered

We really didn't examine other products because we couldn't find anything that did everything DigitalPersona did.

Likelihood to Recommend

It is probably more appropriate for departments that have multiple applications and where productivity is essential (a call center for example). However, every employee would benefit from this, just some groups might benefit more. If a user goes between 5 workstations or applications every day then saving that user the 15-30 seconds it takes to log in will benefit that individual more than a user that only logs into one computer once a day.

Enrollment is easy and IT departments benefit greatly because passwords are not a lot easier to manage.

Comments

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DigitalPersonal, a lot more than just a Fingerprint Reader