My positive experience with Demandbase
April 23, 2025

My positive experience with Demandbase

Carlos Ortega Ayuso | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Engagio (legacy)

Overall Satisfaction with Demandbase One

Description of how we use Demandbase One in our organization:Target account identification: We use Demandbase One to identify and prioritize accounts that are most likely to become customers.Anticipating customer needs: Demandbase One enables us to proactively address customer requirements by providing predictive insights into their behavior and intentions.

Pros

  • Improved identification of qualified leads.
  • increased personalization in marketing strategies.
  • Improved connection between sales and marketing teams.
  • Ease of measuring the return on investment (ROI) of B2B marketing campaigns.
  • Proactive rather than reactive approach to customer needs.

Cons

  • Improve the number of identified customers
  • Make the platform easier to use.
  • so far the impact is not as positive as expected, we have to improve the tool's techniques and make better use of it.
I think the tool can be improved, especially the usability part.

Do you think Demandbase One delivers good value for the price?

Yes

Are you happy with Demandbase One's feature set?

Yes

Did Demandbase One live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Demandbase One go as expected?

Yes

Would you buy Demandbase One again?

Yes

I think that overall Demandbase is a really useful tool to be able to see all the customers that are accessing your products and allows you to anticipate many times our competitors. I would like to improve it to be able to identify more customers and that the usability is better and allows us to more easily identify in which phase of the search the customer is at

Demandbase One Feature Ratings

Downstream intent signals
8
Account identification
6
Standard visitor segmentation
6
Behavioral visitor segmentation
6
ABM sales intelligence
8
Automated routing and prioritization
7
Customer interaction histories
7
Personalization
7
Engagement data tracking
7

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