Cisco Webex Teams is the Collaboration Software you need!
April 21, 2020

Cisco Webex Teams is the Collaboration Software you need!

Joshua Baever | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex (formerly Webex Teams)

Currently it is one solution that people have access to. Usage is not mandatory but as it works and proves itself we do see an increase in utilization naturally that tells of the product's success. So currently we have it deployed and available to all 120K employees and we are seeing more and more teams start to use it.

Pros

  • Conversation history and group discussions.
  • Running your Webex Meetings all from one client.
  • Ease of use and simplicity of design.
  • Sharing files and notes.

Cons

  • The notification popup seems to be lacking. I'd like to see some better ways to turn them on or off, kind of a way to customize them.
  • It's just brought us closer together. It makes collaboration a real tangible experience and during this COVID-19 crisis this has been a HUGE impact for us in staying connected.
  • Tracking projects has been a bit easier when we move it outside of email.
It came in the box. We have not integrated anything else with it so I am not sure how hard it is for other things.
Pretty much the same. But Webex Teams seemed to run a bit smoother (take less local resources) than Microsoft Teams did. So that was a pretty good selling point. Also, it's kinds of a Skype vs. Webex Meetings question. Because obviously Webex Teams works great with Webex Meetings but not great with Skype meetings and vice versa.
This is a straight up collaboration tool. If you want to work together with your teammates or with another group of people then this app will work great! We use it for all that stuff AND if you have Webex hardware in your conference rooms then it's an even better experience since it integrates seamlessly with those. It's a fantastic all around collaboration suite.

Webex App Feature Ratings

Project Management
9.7
Scheduling
10
Mobile Access
10
Visual planning tools
9
Communication
8.8
Chat
10
Notifications
7
Discussions
10
Integrates with Outlook
8
File Sharing & Management
10.0
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Device sync
10

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