Cisco 980 FTW
December 27, 2023

Cisco 980 FTW

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Cisco Headset 900 Series

Overall Satisfaction with Cisco Headsets

Cisco Headsets are used across the business in conjunction with Cisco webcams and desk units. Having the 980 series headset makes longer meetings and catch up a lot more comfortable. Being able to use these headsets means we can free up meeting rooms and quite spaces, giving users the ability to easily and quickly communicate with team members

Pros

  • the sound quality
  • the feel of the materials
  • long battery life

Cons

  • the 980 mic performance is lacking compared to other headsets
  • the cost
  • colour options
  • I cannot comment on ROI as i do not have access to this information

Do you think Cisco Headsets delivers good value for the price?

Not sure

Are you happy with Cisco Headsets's feature set?

Yes

Did Cisco Headsets live up to sales and marketing promises?

Yes

Did implementation of Cisco Headsets go as expected?

Yes

Would you buy Cisco Headsets again?

Yes

Being able to use the headsets anywhere is a bonus. being able to have them also connected to your mobile is great when taking calls with customers and being able to jump back into a Webex with them.

Where the 980 headset is not great is using in a noisy environment as the microphone picks up lots of background noise

Comments

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