Essential to Procurement Professionals
February 03, 2021

Essential to Procurement Professionals

Katie Booth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

We use it across the whole organization to sign contracts and other documents in need of a signature.

Pros

  • Adding my signature is VERY user friendly. The buttons to edit the document are clear and leave no room for confusion.
  • I love that when I click the "Sign" button my signature appears so I can drag it easily to the signature block on the document.

Cons

  • I was unable to keep previous documents I signed when we transitioned to a transaction based account. I don't feel that a ticket being opened is a user friendly approach to any transition. Our archived documents should have just been transferred over seamlessly.
  • There are times when I'm not able to add a signature to a PDF file. I opened a ticket with Adobe, but eventually gave up when the issue couldn't be solved. It hasn't happened since then, but because I am an authorized signatory within my team, I certainly don't want to hold up adding my signature when functionality fails.
  • Saves time to be able to digitally sign a document and transfer it to others.
  • Saves paper. No more printing documents that need signatures.
I haven't had to deal with support much, but the account manager here has always had a great experience. When tickets have been submitted in the past, they were always addressed promptly and solved in a timely manner.
As previously mentioned, the buttons for editing a document are clear and without confusion.

Do you think Adobe Acrobat Sign delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat Sign go as expected?

No

Would you buy Adobe Acrobat Sign again?

Yes

Microsoft 365 (formerly Office 365), Microsoft Teams, SAP Ariba Contract Management
Contract signatures with a signature block.
Initialing and signing where a signature block is not present.
Seamless transfers to colleagues.

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