Go Granular With Your Insights
March 19, 2025

Go Granular With Your Insights

Mia Le | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Analytics

We use Adobe Analytics to be a one source of truth for performance reporting across Marketing, UX/UI and Web Dev team for our e-commerce website. From a Marketing, perspective, this includes understanding performance of paid ADS traffic source, and integrating those insights with other source like affiliate, direct, social.

Pros

  • Allow specific drill-downs for insights by variety of dimensions that are not available in other tools like GA4
  • Customization of metrics, dimensions, segments, tracking, evars
  • Intuitive UI that requires minimal learning curve for non-technical and non-date staff to implement and use

Cons

  • multiple dimension in a plain table format (in addition to the existing cascading format)
  • Quickly spot inefficient marketing campaigns, ADS, content that are not leading to desired conversions with the cascading analytics format, so that we can quickly scale back inefficient areas to reinvest elsewhere that is more efficient
Ability to integrate with other products like Adobe Target for UX/UI customization
drag and drop dashboard builder
easily share with stakeholders
mobile scorecard

Do you think Adobe Analytics delivers good value for the price?

Yes

Are you happy with Adobe Analytics's feature set?

Yes

Did Adobe Analytics live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Analytics go as expected?

No

Would you buy Adobe Analytics again?

Yes

Pros: Ability to customize, granularity Cons: initial learning curves, time to learn the tools, which could be improved by providing a training course that is structured for each stakeholders' use case.

Adobe Analytics Feature Ratings

Traffic Reporting
10
Lead Conversion Tracking
10
Behavior Analysis
7
Bounce Rate Measurement
10
Device and Browser Reporting
10
Pageview Tracking
10
Event Tracking
10
Reporting in real-time
8
Referral Source Tracking
10
Customizable Dashboards
8

Comments

More Reviews of Adobe Analytics