#1 most frequent
United States of America
80.6%25 installations of 31
What is Zoom Events & Webinars?
Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.
Categories & Use Cases
Media
1 / 3
Screenshot of features available for Zoom Events & Webinars
Top Performing Features
Livestreaming
Events can be broadcast live to hundreds or thousands of attendees
Category average: 8.1
Event analytics
Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events
Category average: 8.6
Registration, RSVP, and ticketing
Attendees can register, RSVP, and/or purchase tickets for the event in advance
Category average: 8.1
Areas for Improvement
Virtual booths
Sponsors can set up customizable virtual booths that attendees can visit
Category average: 8.4
Audience engagement
Interactive features like live chat, polls, Q&A, and gamification
Category average: 7.5
Networking
Video and text chats specifically for attendee networking are available
Category average: 8.5
Who Buys & Uses Zoom Events & Webinars
#2 most frequent
Canada
6.5%2 installations of 31
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
6.5%2 installations of 31
Zoom Webinar Review.
Use Cases and Deployment Scope
We utilize Zoom Webinars for all our webinars within our scientific society. This allows us to reach people worldwide with our scientific webinars. We use Zoom webinars on average once or twice a month for our webinars. The Zoom platform is much easier for our speakers to use than the previous platforms we have used.
Pros
- Speaker access.
- User-friendly.
- Easy to build a webinar.
- Easy to look up analytics after the webinar.
Cons
- Director speaker join- sometimes it doesn’t work, and I have to send multiple emails for the speakers (who didn’t receive the original Zoom invitation) to join the webinar.
- Updating the event description - the latest update made it difficult to update the description for the event in any place other than the event page, which is clunky.
Return on Investment
- More engagement and attendance from our audience.
- Happier speakers and organizers.
- Less complaints from speakers and organizers.
- Easy to learn and use.
Usability
Alternatives Considered
GoTo Webinar
Zoom Workplace coming up fast on Google and Microsoft
Use Cases and Deployment Scope
We use it primarily for meetings, primarily external and customer meetings. Internally, we use different meeting services like Google Meet, [...] (our product), Slack huddle and Zoom Workplace, based on personal preference. Most of the team is remote, so collaboration is very important for an internationally diverse team like ours. So Zoom Workplace's plugins and extensions came in handy during our brainstorming or town-hall sessions. Our use case was limited to Zoom Workplace meetings, whiteboard, some extensions like polly, and occassional webinars.
It is used most by our sales and customer success teams.
It is used most by our sales and customer success teams.
Pros
- Super consistent video quality in Zoom Workplace meetings
- Breakout rooms, strong and diverse permissions suite, recording and transcription
- Support for multiple extensions and lots of meeting bots support
- Can just call in to a meeting in case of patchy network rather than joining through the app
Cons
- Very heavy and resource hungry app (mobile and Mac)
- Switching between accounts (office, personal) is a hassle.
- Random Zoom Workplace update pop-ups, especially when my meeting is about to start.
Return on Investment
- Improved collaboration and interactive meetings with the entire team
- Great for customer meetings because of the polished interface, multiple note-taking extensions
Alternatives Considered
Google Workspace, Microsoft 365 and Microsoft Teams
Other Software Used
Microsoft 365, Google Workspace, Microsoft Teams
Good alternative that complements the possibilities of collaboration
Use Cases and Deployment Scope
I use Zoom Events & Webinars to exchange ideas with service partners and to take part in various events.
Pros
- Simple operation
- great colloboration
- good range of functions
Cons
- data transfer
Return on Investment
- Facilitation
- Professionalism
Alternatives Considered
Microsoft Teams and Skype for Business / Lync (discontinued)
Other Software Used
Microsoft Teams
Zoom is Accessible
Use Cases and Deployment Scope
Zoom Events & Webinars is our first choice for meetings. We use it for internal, external and international communication purposes. In all situations it is accessible and the connections are strong and clear. Recently we used it to interview someone who needed captions and it was easy to use for both parties. It never lets us down!
Pros
- Audio options are well designed and easy to adjust when doing screen shares on the fly.
- Video has the BEST view of me I have ever seen on an online virtual meeting space. It adjusts for lighting, removes all the flyaway hair and I appreciate that greatly!
- Zoom Workplace helps me move from a chat to a meeting easily and in the time I need to get there for the priority event at hand.
Cons
- Saving messages and searching them to find information after the meeting has happened is no easily done. It seems messages go to encrypted after a time and are not readily available
- internal recording maintenance post meeting should be selective so I am able to select the important items to keep and the others can fall away.
- Whiteboards seem to confuse users, not all see them with the meeting leader's screen.
Return on Investment
- collaboration results in customer satisfaction since we can address them more quickly and completely in a shorter time.
- Spreading information across teams is a quick and simple process with Zoom.
- It is great as an employee motivational tool. I can message them with positive inspiration or recognition at the moment it happens and it is always received.
Other Software Used
Microsoft 365, 8x8 Work
Zoom is solid.
Use Cases and Deployment Scope
We use Zoom to host all of our external client meetings and sales calls. Zoom enables us to communicate with external stakeholders without the need for face-to-face meetings or travel to external locations. We have essentially built our business around Zoom as soon as COVID-19 hit.
Pros
- Clear visual display.
- Records Meetings.
- Provides chat functionality.
Cons
- Organising meetings can be overly complicated.
- Functions in menu are often hard to find during meetings.
- Sometimes not all meetings are listed.
Return on Investment
- Improved client acquisition.
- Improved client retention.
- Saved need to travel.
Alternatives Considered
Microsoft Teams, Google Meet and Whereby
Other Software Used
Microsoft Teams, Whereby, Google Meet
