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Zoho Projects Professional, Scientific, and Technical Services Reviews & Insights

Score8.7 out of 10

123 Reviews and Ratings

Community insights

TrustRadius Insights for Zoho Projects are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to Use: Users frequently commend Zoho Projects for its straightforward setup process, essential time tracking capabilities, and customizable features that cater to diverse business needs.

Intuitive: The platform's intuitive interface simplifies navigation and task management and can learn and adjust to the user's everyday work habits. This helps in contributing to a seamless user experience and a more efficient workflow.

Flexibility: Customers value the flexibility to tailor settings according to their specific requirements. Additionally, the efficient monitoring of project timelines through robust time tracking tools is crucial for many users. These aspects collectively enhance overall user satisfaction with Zoho Projects.

Zoho Projects Reviews

10 Reviews
Professional, Scientific, and Technical ServicesLegal Services1Accounting1Information Technology & Services2Management Consulting2Marketing & Advertising4

Zoho Projects / Focus on your project tasks anywhere

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Zoho Projects to keep all of our project tasks in focus. Also, it's easier to use, and the capabilities for establishing integrations with other collaboration tools like Google Workspace are reliable. Also, it's faster to deploy templates and follow tasks for our projects to keep a proper track of our customer's projects to share all of the most important task highlights.

Pros

  • Collaboration
  • Cloud integration
  • Reporting and task tracking

Cons

  • Translation
  • Online support

Likelihood to Recommend

We recommend Zoho Projects if you want to keep an eye on all of the most relevant KPIs about Project Management without doing a hard billing since we rely on a Cloud-based environment. Also, the possibility to have integration with other cloud collaboration tools is one of their most relevant points to manage our Projects easier.

Zoho Projects

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We use Zoho Projects to manage our software implementations. We do consulting projects that involve discovery, design, execution and training of software tools. We use this to assign tasks, keep track of progress, due dates, etc. as well as provide the client with information on what their tasks are, and visibility of progress.

Pros

  • Reports.
  • Time tracking.
  • Templates.

Cons

  • Customizable reports.
  • Better customization of dashboards.
  • Not very intuitive.

Likelihood to Recommend

Services project management is awesome. You have issues/bug reports, time tracking, a lot of different levels and relationships between tasks, critical paths, automatically generated Gantt charts, resource utilization, etc. Construction is a little tricky, but you can definitely pull it off. I would say manufacturing type of projects isn't an adequate fit.

Would not purchase again

Rating: 1 out of 10
Incentivized

Use Cases and Deployment Scope

We implemented Zoho projects across the entire professional services side of our organization. We used it as our primary project management system for client work, helping coordinate cross-functional teams. Before Zoho, we were using Basecamp and having trouble tracking projects (our team is part of 100s of projects at a time, so the Basecamp format was messy). We were hoping Zoho's structure would make more sense for our organization.

Pros

  • Swiss Army Knife: The suite of Zoho projects can be tailored to fit the needs of any business. It's great to have a bunch of different software offerings that will work together seamlessly.
  • Task Customization: Zoho allows you to customize your tasks more than other platforms (add start dates, due dates, dependencies, subtasks...)

Cons

  • UI: I wouldn't say Zoho was ever pleasant to use. Having used Asana for many projects in the past (and believe it's one of the prettiest, most intuitive options), I found Zoho extremely clunky. It's also missing basic functionality like recurring tasks.
  • Too Complex: We are a technically-minded team, but project management novices. Zoho offers too much customization and due to the poor UI, it was tough to make it our own without the help of our CTO.

Likelihood to Recommend

Zoho is well-suited for:
  • Teams with advanced technical expertise that can get the most out of the customization.
  • Newer teams that need an inexpensive, Swiss-army knife solution while they build their tech stack.
  • Teams that are used to working with the UI of legacy software.

Zoho needs more time in development phase

Rating: 3 out of 10
Incentivized

Use Cases and Deployment Scope

We currently decided to not use Zoho any longer. I have a small Accounting business, and myself and my partner tried to use Zoho for many months to organize our projects and keep up with projects that were in a pending status, completed as well as reoccurring. It was a struggle to use this software based on the lack of customization we wanted and needed. It worked well for client data storage and campaign process, but overall it did make the cut as being our project management solution long term.

Pros

  • It's easy to enter data.
  • Sends out daily reminders (to my inbox).
  • It had a nice calendar feature.

Cons

  • It needs to have more customization.
  • Features were too basic.
  • It's hard to reach support and training features.

Likelihood to Recommend

It worked well for reoccurring projects when you have the same items as a template base, and it was easy to create new projects from templates. However, it was cumbersome to customize and lacked a good conversation history for storing information that a team could easily find and respond. I did like the integration features, especially the calendar functionality. It was also very difficult to get support. I found that there was overall a lack of good support when trying to learn the product. I prefer to learn on my time instead of having to schedule time with someone live. Our current software has training clips to help learn the features of the software fast, and it is very convenient when I needed it. I felt that this product could have used more time in the beta phase before being rolled out. There needed to be more upgrades for common features that just were just not there yet.

A simple straightforward project tool

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Projects to manage on-boarding clients. We have about 6 people working on any given project startup, so this allows us to assign tasks to everyone involved and clearly see when something is done so the next steps can move on. This has greatly increased our efficiency!

Pros

  • Easy to define templates for task lists and projects
  • Easy to see tasks by day and by project to always know what's ready or missing
  • Easy to assign tasks to team members ad-hoc to ensure tracking is complete

Cons

  • Google Docs integration would simplify our workflow immensely
  • More customizable data storage

Likelihood to Recommend

Well suited to organize teams who share tasks to complete a common goal or project. Less well suited if you have lots of data to share and update between members.
Vetted Review
Zoho Projects
1 year of experience

Best FREE project management solution available for startups and small companies

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Zoho Projects to manage different projects undertaken by the company. It's being primarily used for product management task planning and execution. We also used projects for bug tracking and resolution because it was easy to understand and simple to operate. The best thing about Zoho Projects is the ability to switch between list and kanban mode, which allows my teams from different departments use Zoho Projects as per their liking.

Pros

  • It's particularly easy to get started for development projects. You can easily set it up with milestones for your projects and keep the activities on track.
  • Bug reporting and tracking is good, although there are better tools in the market now. However, for a small startup, the free package of zoho projects adds huge value
  • The best thing I liked about Zoho Projects was the ability to switch between kanban and list mode. This helps me give a clear picture of where we are with different types of activities, and then show me a list of activities with their details in one listical view.

Cons

  • I think providing more functionality that can be directly used in a Scrum team would add immense value to the product.
  • Reporting could be better. It might be that I wasn't aware of all reporting features, but I definitely struggled with getting insights from reports.
  • Integration with Gitlab would help.

Likelihood to Recommend

For a small startup that is looking for a free tool to stay organised with their task lists and teams, this is the product they should opt for. It is a good product to help you keep your projects on track but not best suited for a mature Scrum team. There are better tools available for such use cases.

My governance platform - Zoho projects delivers for Simpliance

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Zoho projects to manage all activities in our organisation. Every sprint and project milestone is tracked on Zoho projects. We have a no bosses culture at Simpliance, hence every action and reaction is based on what an employee does on Zoho projects. All performance is linked to meeting timelines defined on Zoho.

Pros

  • Simple and easy to set up and start using
  • Very effective for projects and tech sprints for a software development company like ours
  • Very rare to find any bugs or data loss
  • Allows seamless collaboration and monitoring
  • Constant innovation and new features which keep us loyal

Cons

  • Excel reports could be more easy to download
  • Meeting rooms should become part of the projects as it will enable further collaboration

Likelihood to Recommend

Organizations that want to track everything under the sun should use Zoho Projects. Smaller teams that don't want to invest too much on project management will also benefit.

The gateway app to an optimized worklife

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Zoho Projects integrates seamlessly with the full suite of other Zoho apps which makes it a necessity if you're using the other Zoho suite of products. But as a stand alone it functions as well. Consider this, everyone has multiple projects that there managing at all time. It doesn't matter if it's a simple project that you do on a regular basis, that big annual event, or ongoing quarterly projects like preparing reports. The thing is, most projects big and small have multiple moving parts and keeping track of those part is paramount to the successful completion of every project. Zoho Projects allows you to create project task lists on the fly or if you're really smart, you'll build and save a template to use for repeating or similar projects. Now here's where it gets super cool. You can have a project template with a long list that is automatically assigned to different users and can be task or time dependent. So instead of spending all of your time managing the project, Zoho Projects manages the project yet you still get the do the work. There is also a feature which allows you to track time, completion percentages, and billing.

Pros

  • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
  • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
  • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
  • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.

Cons

  • It would be great if some of the project printing functions could be enhanced. I love the way it visually looks on screen but on paper not so great.
  • Pricing isn't crazy expensive at $25/month per user but would be great if there was a discount provided or a package deal if using many of the other Zoho Suite of products.
  • The trial allows for 1 Project which is nice but I don't think it adequately allows someone to properly evaluate the app and to get a feel for it. Seems like allowing about 5 would be a much better way for someone to get the feel for it.

Likelihood to Recommend

Any task group that can fall under the heading of a project whether you work it alone or in a team collaboration setting. And if it's something that is repeated as part of the company's normal operations i.e. web design, the creation and use of a template will significantly speed up the process as well as make sure no steps are missed. The challenge is deciding on including the necessary tasks without being too insane. What I've found is it's better to err on the side of insanity initially, and then you can group some tasks together under the same heading if they are typically done at the same time as each other and by the same person.

Zoho Projects enables project management, time sheet management and collaboration across distributed teams at a fair cost.

Rating: 8 out of 10

Use Cases and Deployment Scope

Zoho projects is used across the whole organization for both internal and external (client) projects. It allows us to organize all company and project level activities in one place that is acceessible by everyone we provide access to at a reasonable cost. It also allows us to track and report on time spent on activities within projects.

Pros

  • Zoho Projects is web-based so anyone can access it.
  • Zoho Projects has a fairly comprehensive set of features for project management, task and time tracking.
  • The pricing is reasonable and affordable for small businesses.

Cons

  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.

Likelihood to Recommend

1. Level of project management sophistication - if you are used to Microsoft Project this will seem very basic.
2.While the basic version is quite inexpensive, it gets a little expensive as you upgrade to higher levels (e.g. bugs module, premium).

Solid project management capability at a low price.

Rating: 8 out of 10

Pros

  • Task assignment and time tracking for project and service work by customer.
  • Specifically, we set up clients as distinct projects and use the milestones, task lists, and tasks to manage deliverables. Zoho allows us to track time per task and generate invoices
  • Generates easy report to create invoices.

Cons

  • There is no differentiation between a task’s duration (ie, budgeted hours) and due date. These are linked in Zoho Projects, which is fairly useless for a project management tool.
  • I don’t believe we can add custom fields to tasks, only to bugs (which we don’t use). This is a major weakness.

Likelihood to Recommend

Vetted Review