Zoho Projects Reviews & Insights

Score8.7 out of 10

123 Reviews and Ratings

Community insights

TrustRadius Insights for Zoho Projects are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to Use: Users frequently commend Zoho Projects for its straightforward setup process, essential time tracking capabilities, and customizable features that cater to diverse business needs.

Intuitive: The platform's intuitive interface simplifies navigation and task management and can learn and adjust to the user's everyday work habits. This helps in contributing to a seamless user experience and a more efficient workflow.

Flexibility: Customers value the flexibility to tailor settings according to their specific requirements. Additionally, the efficient monitoring of project timelines through robust time tracking tools is crucial for many users. These aspects collectively enhance overall user satisfaction with Zoho Projects.

Zoho Projects Reviews

17 Reviews

Small Businesses (1-50 employees)

Not necessarily the best but perfect for our business needs

Rating: 8 out of 10

Incentivized

June 26, 2024

Use Cases and Deployment Scope

In our organization, we use Zoho Projects to manage all work-related tasks. Tasks are assigned to specific team members and those members are kept accountable to finish a task based on the deadline set. During a weekly meeting, we go through missed and incomplete tasks. We also discuss and create new tasks.

Pros

The calendar view is great for getting an overall glance at which tasks are due and when. We use this all the time
Reminders are sent via email when tasks are due on the day they are due
All tasks in one place
The task creation interface is comprehensive, allowing attachment, lists, and much more

Cons

improved mobile app interface
reporting features could be more robust and useful as we don't even currently use this feature
3rd party intergrations are few and not easy to setup

Likelihood to Recommend

The fact that Zoho Projects is included with a Zoho One subscription, it was a no-brainer for our organization to move across to Zoho Projects from the previous software we used. It is way more economical for us.

Verified User

Manager in Information Technology (Events Services company, 1-10 employees)

Vetted Review

2 years of experience

Zoho Projects / Focus on your project tasks anywhere

Rating: 9 out of 10

Incentivized

April 29, 2022

Use Cases and Deployment Scope

We use Zoho Projects to keep all of our project tasks in focus. Also, it's easier to use, and the capabilities for establishing integrations with other collaboration tools like Google Workspace are reliable. Also, it's faster to deploy templates and follow tasks for our projects to keep a proper track of our customer's projects to share all of the most important task highlights.

Pros

Collaboration
Cloud integration
Reporting and task tracking

Cons

Translation
Online support

Likelihood to Recommend

We recommend Zoho Projects if you want to keep an eye on all of the most relevant KPIs about Project Management without doing a hard billing since we rely on a Cloud-based environment. Also, the possibility to have integration with other cloud collaboration tools is one of their most relevant points to manage our Projects easier.

Luis Cedillo

Project Manager in Information Technology at Ingenieria Dric (Information Technology & Services, 11-50 employees)

Vetted Review

2 years of experience

Zoho Projects

Rating: 7 out of 10

Incentivized

April 23, 2020

Use Cases and Deployment Scope

We use Zoho Projects to manage our software implementations. We do consulting projects that involve discovery, design, execution and training of software tools. We use this to assign tasks, keep track of progress, due dates, etc. as well as provide the client with information on what their tasks are, and visibility of progress.

Pros

Reports.
Time tracking.
Templates.

Cons

Customizable reports.
Better customization of dashboards.
Not very intuitive.

Likelihood to Recommend

Services project management is awesome. You have issues/bug reports, time tracking, a lot of different levels and relationships between tasks, critical paths, automatically generated Gantt charts, resource utilization, etc. Construction is a little tricky, but you can definitely pull it off. I would say manufacturing type of projects isn't an adequate fit.

María Fernanda Cruz

Coordinator in Professional Services at Hold Marketing (Marketing & Advertising, 11-50 employees)

Vetted Review

1 year of experience

View profile

Excellent online collaborative project management tools with feature you have always wanted

Rating: 8 out of 10

Incentivized

October 3, 2019

Use Cases and Deployment Scope

Zoho Projects is mainly being used at the project manager and management level to document tasks and issues, assign them owners, and track their progress to completion. It substitutes what we would have otherwise done with MSP, Excel and even Trello and Asana. It provides an online collaborative environment for us to keep ourselves aligned to our targets and goals. The availability of a mobile app is an added bonus to tracking activities.

Pros

No restrictions on number of projects you can create. Easy to switch between projects in the same online interface vs managing multiple files.
Ability to create workflow automations that trigger on event based activities, which enables standardization of processes.
Ability to share projects with outside vendors/project participants and improve the collaborative nature of Project management.

Cons

More flexibility on making the user interface more compact (like Excel or MSP). Current interface is well spaced, but some users may like a more compact view.
More simplified Gantt Charts that help us understand progress and dependencies.
Ability to export projects to Excel for sharing with others we can't/don't want to bring on to Zoho projects

Likelihood to Recommend

Zoho Projects is well suited for corporates who want to make project management a more collaborative tool rather than a PM managed tool. It's well suited for startups where founders/co-founders come from large corporate settings and prefer to use comprehensive project management tools over new age tools like Asana and Trello. Its well suited for those who appreciate the importance of dependencies between tasks and want to build and track comprehensive plans for their projects.

Jaideep Tibrewala

Head of Product in Information Technology at Glide Invest (Financial Services, 1-10 employees)

Vetted Review

1 year of experience

View profile

Great Market Competitive Cloud Based Solution

Rating: 7 out of 10

Incentivized

August 20, 2019

Use Cases and Deployment Scope

Zoho Projects was used as a collaboration tool across the company to track project status, timelines, and manage workloads. The tool gives you the ability create dependency task lists that start backward or forward. Integrations were helpful. Reports were used for internal visibility and assisted with overall management and expectations. Overall the tool was very easy to use with a simple user interface.

Pros

Simplistic User Interface
Ability to track projects forward or backward
Comprehensive & Robust functionality

Cons

Task & Time Tracking could use some additional refining
Need for a larger knowledge base and help sections - Have to figure out a lot on my own or calling their help desk
UI could use some improvements

Likelihood to Recommend

Zoho Projects is a cloud-based project management solution designed for small and mid-size companies. It offers project scheduling and budgeting, which allows project managers to define project tasks, assign them to their teams, estimate project costs and follow up on in-progress tasks. Zoho Projects works well for collaboration of project management, issue tracking, managing overall workflow, setting timelines and overall expectations.

Verified User

Project Manager in Professional Services (Hospital & Health Care company, 11-50 employees)

Vetted Review

3 years of experience

Zoho needs more time in development phase

Rating: 3 out of 10

Incentivized

August 15, 2019

Use Cases and Deployment Scope

We currently decided to not use Zoho any longer. I have a small Accounting business, and myself and my partner tried to use Zoho for many months to organize our projects and keep up with projects that were in a pending status, completed as well as reoccurring. It was a struggle to use this software based on the lack of customization we wanted and needed. It worked well for client data storage and campaign process, but overall it did make the cut as being our project management solution long term.

Pros

It's easy to enter data.
Sends out daily reminders (to my inbox).
It had a nice calendar feature.

Cons

It needs to have more customization.
Features were too basic.
It's hard to reach support and training features.

Likelihood to Recommend

It worked well for reoccurring projects when you have the same items as a template base, and it was easy to create new projects from templates. However, it was cumbersome to customize and lacked a good conversation history for storing information that a team could easily find and respond. I did like the integration features, especially the calendar functionality. It was also very difficult to get support. I found that there was overall a lack of good support when trying to learn the product. I prefer to learn on my time instead of having to schedule time with someone live. Our current software has training clips to help learn the features of the software fast, and it is very convenient when I needed it. I felt that this product could have used more time in the beta phase before being rolled out. There needed to be more upgrades for common features that just were just not there yet.

Tammy Roberts

owner in Finance and Accounting at Reliable Resources LLC (Accounting, 1-10 employees)

Vetted Review

1 year of experience

A simple straightforward project tool

Rating: 9 out of 10

Incentivized

September 11, 2018

Use Cases and Deployment Scope

We use Projects to manage on-boarding clients. We have about 6 people working on any given project startup, so this allows us to assign tasks to everyone involved and clearly see when something is done so the next steps can move on. This has greatly increased our efficiency!

Pros

Easy to define templates for task lists and projects
Easy to see tasks by day and by project to always know what's ready or missing
Easy to assign tasks to team members ad-hoc to ensure tracking is complete

Cons

Google Docs integration would simplify our workflow immensely
More customizable data storage

Likelihood to Recommend

Well suited to organize teams who share tasks to complete a common goal or project. Less well suited if you have lots of data to share and update between members.

Verified User

Account Manager in Professional Services (Marketing and Advertising company, 1-10 employees)

Vetted Review

1 year of experience

Very Similar Features to the Competition, but Much Easier to Use

Rating: 9 out of 10

Incentivized

June 28, 2018

Use Cases and Deployment Scope

Our offshore software development team uses Zoho Projects to manage the projects they perform for us. This consists of full-stack development, from database storage to frontend web and mobile apps. We use it regularly to write up bugs and enhancements and monitor project progress. When we started working with this team we used Skype to communicate, but that resulted in a lot of things falling through the cracks. Zoho Projects helped us make sure everything gets triaged, and acted upon if necessary.

Pros

Ease of customization, without introducing a level of complexity that makes it difficult to manage.
Simple workflows for common tasks like adding and assigning issues.
Integration with other Zoho tools for organization-wide collaboration and information sharing.

Cons

The user interface design tends to lag behind other similar products.
Reporting tools are limited.
Requires customization to be suited for a real agile workflow.

Likelihood to Recommend

Zoho Projects is a great solution for smaller companies looking to implement their first pass at task/bug tracking. It has more than enough functionality to last for a few years but is unlikely to be a tool that supports hundreds of users. It is especially suited for people who have limited experience implementing business applications because it is very simple to get up and running with the default implementation.

Verified User

Executive in Information Technology (Renewables & Environment company, 11-50 employees)

Vetted Review

3 years of experience

Best FREE project management solution available for startups and small companies

Rating: 8 out of 10

Incentivized

November 14, 2017

Use Cases and Deployment Scope

We use Zoho Projects to manage different projects undertaken by the company. It's being primarily used for product management task planning and execution. We also used projects for bug tracking and resolution because it was easy to understand and simple to operate. The best thing about Zoho Projects is the ability to switch between list and kanban mode, which allows my teams from different departments use Zoho Projects as per their liking.

Pros

It's particularly easy to get started for development projects. You can easily set it up with milestones for your projects and keep the activities on track.
Bug reporting and tracking is good, although there are better tools in the market now. However, for a small startup, the free package of zoho projects adds huge value
The best thing I liked about Zoho Projects was the ability to switch between kanban and list mode. This helps me give a clear picture of where we are with different types of activities, and then show me a list of activities with their details in one listical view.

Cons

I think providing more functionality that can be directly used in a Scrum team would add immense value to the product.
Reporting could be better. It might be that I wasn't aware of all reporting features, but I definitely struggled with getting insights from reports.
Integration with Gitlab would help.

Likelihood to Recommend

For a small startup that is looking for a free tool to stay organised with their task lists and teams, this is the product they should opt for. It is a good product to help you keep your projects on track but not best suited for a mature Scrum team. There are better tools available for such use cases.

Vivek Jaiswal

CEO & Co-founder in Corporate at Customer Guru (Management Consulting, 11-50 employees)

Vetted Review

2 years of experience

View profile

The Best Project Management Tool

Rating: 10 out of 10

Incentivized

November 13, 2017

Use Cases and Deployment Scope

We use Zoho Projects in our organization for project planning, scheduling and information management. It helps us break complex projects into milestones, tasks and subtasks. Its features are very helpful in the management of the project in its various phases and it also integrates with other tools we use like Zoho Books for managing the projects’ finances and clients’ billing.

Pros

The best tool for planning projects (for non-certified project planners or beginners).
It allows the division of complex projects in milestones, tasks, and subtasks, and to schedule activities according to deadlines.
It is also good for task monitoring and projects discussion.
The best features: Mobile app, project organization, calendar, and email integration.

Cons

Some minor UI bugs in the web app and the mobile app (but can be fixed or patched).
No possibility of cloning or copying repetitive projects with all the content and people managing the projects (could help gain a lot of time especially on complex long projects with a lot of milestones and tasks).

Likelihood to Recommend

Time management
Project workflow analysis and bug-fixing
Exposure and communication with the teams for a better understanding of the past, present and future situations of each and every project
Task management and bug reporting and resolving tools
It also supports future planning of upcoming projects too

Verified User

General Manager (Media Production company, 1-10 employees)

Vetted Review

2 years of experience

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Excellent online collaborative project management tools with feature you have always wanted

Rating: 8 out of 10

Incentivized

October 3, 2019

Use Cases and Deployment Scope

Pros

No restrictions on number of projects you can create. Easy to switch between projects in the same online interface vs managing multiple files.
Ability to create workflow automations that trigger on event based activities, which enables standardization of processes.
Ability to share projects with outside vendors/project participants and improve the collaborative nature of Project management.

Cons

More flexibility on making the user interface more compact (like Excel or MSP). Current interface is well spaced, but some users may like a more compact view.
More simplified Gantt Charts that help us understand progress and dependencies.
Ability to export projects to Excel for sharing with others we can't/don't want to bring on to Zoho projects

Likelihood to Recommend

Jaideep Tibrewala

Head of Product in Information Technology at Glide Invest (Financial Services, 1-10 employees)

Vetted Review

1 year of experience

View profile