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Zoho Forms Manufacturing Reviews & Insights

Score7.9 out of 10

61 Reviews and Ratings

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Community insights

TrustRadius Insights for Zoho Forms are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Custom Form Builder: Users have appreciated the drag and drop feature in Zoho Forms, mentioning that it simplifies form creation by allowing them to easily customize their forms according to their specific needs. This intuitive process has been described as a time-saving and efficient way to create professional-looking forms. Integration with Other Zoho Services: Reviewers found the integration with services like Zoho CRM and Zoho Desk valuable for streamlining data management across different platforms, enhancing overall workflow efficiency and customer interactions. This seamless connectivity between various Zoho applications has been noted as a major advantage for users seeking integrated solutions. Affordability and Ease of Use: Some users have highlighted the affordability and user-friendly interface of Zoho Forms, making it an accessible tool for businesses of all sizes. The combination of cost-effectiveness and simplicity has made it a practical choice for those looking to efficiently manage their form-related tasks without breaking the bank.

Zoho Forms Reviews

1 Review
ManufacturingAutomotive1

A user support review of Zoho Forms

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We use Zoho Forms to request feedback from our customers after a new product release or beta release as well as for feedback after completion of a training seminar (externally) or to send out employee surveys as to upcoming events. Post COVID we used forms as a health screening that was required of anyone who wanted to enter the building. In the past we also used forms to track customer registration for an appreciation golf outing we hosted, we were able to register the customer as well as obtain allergen information/dietary requests and notate if the customer would be needing rental clubs.

Pros

  • Reporting and analytics on forms responses
  • Tracking of response/No response

Cons

  • Zoho Forms could improve if the Super Admin had access to view all reports from org users, not just view the name
  • Audit history tracking needs to be extended, many of our older forms show no history past the creation date

Likelihood to Recommend

Zoho Forms is well suited for anyone wanting to track items from a specific event or feedback at the conclusion of an event. It is also well suited to track responses. Zoho Forms is less suited for the scenarios where official approval is required because the forms are meant for a single user, and not to be filled out by one person, and then forwarded to another to document the approval. It would also not be good to replace an excel or word document to submit to another department requesting a part number for a new product because again once the form is submitted there is not a way for the second party to 'Update' the existing form and add the part number assigned by the second party.
VU
Verified User
Analyst in Sales (Automotive company, 51-200 employees)
Vetted Review
Zoho Forms
1 year of experience