TrustRadius Insights for ZipBooks are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Easy-to-use and quick invoicing feature: Many users have praised ZipBooks for its easy-to-use and quick invoicing feature. They have found the interface clean and beautiful, which is beneficial for branding purposes. The software allows them to create complete invoices swiftly and send them to the right person without any hassle.
Phenomenal customer support: Several reviewers have expressed their satisfaction with ZipBooks' phenomenal customer support. They have found the support staff to be friendly and helpful, providing assistance whenever needed. This positive experience with customer service has contributed to their overall positive experience with the software.
Inclusiveness and simplicity: Users appreciate that ZipBooks is inclusive and simple to use. They consider this as one of the main strengths of the software. The intuitive design and user-friendly interface make it easy for both beginners and experienced professionals to navigate through the features seamlessly.
We use Zipbooks for all of InUPress' accounting as well as accounts for two other businesses. Zipbooks supported our needs at a simplicity and easy price point we needed while offering the easy access to customer service support we desired.
Pros
Three are three main strengths to zipbooks, number one for us is the inclusiveness yet simplicity.
Number two and a very strong point with Zipbooks is the quick ease of customer support.
The third point that sells us on Zipbooks is its price point for the service.
Cons
There is some difficulty with a need to learn the use of the menus, they are not open and click, at the moment, the user needs to open the menu then using the pad keys scroll down and use enter to select from the drop-down menu. A mouse does not work.
Likelihood to Recommend
Zipbooks is greatly suited to low finance smaller businesses or individuals who don't want overly complicated accounting software. But with that in mind as I've been with Zipbooks, over the years they have grown the software expanding the products functions and abilities greatly. Improving present features and taking care of any issues users find, quickly. I see a future with more added features, like possibly customized software for customers, or better menu functions. I speak with customer service reps easily and have no worries consulting with them when I have a question regarding the software and they do listen, asking relevant questions when needing clarification.
I have used ZipBooks to manage my freelance contracts. They have helped by creating professional invoices that I am proud to use. They help me manage my contracts and give me reminders to better suit my business. I highly recommend ZipBooks to those who are looking to freelance.
Pros
The user experience is easily the best I have seen with any invoicing software.
They create clean, professional invoice templates.
They make setting up and managing projects easy.
Cons
Add support for alternative payment through ZipBooks
Likelihood to Recommend
Definitely for freelance, and small businesses. I imagine it being more difficult when you begin to have many people managing contracts.